Products

Scalable and Survivable Data Center with around-the-clock support.

Invision operates a secure Data Center and Network Operation Center (NOC) in our 16,000 square foot Commack, New York headquarters. This facility is fully N+1 redundant and provides space for co-location and dedicated hosting, and is command central for our management of LAN and WAN infrastructure, Network Security Services, and Disaster Recovery Solutions.

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Physical Security
Access to the Data Center is restricted to authorized personnel by two-factor authentication including biometric scanners. All entrances and common areas are monitored 24x7 via closed-circuit cameras. Clients requiring physical access to their equipment must comply with security checks and policies before their staff can be permitted into the Data Center.

Regulated Environment
Redundancy is built into our heating and cooling systems to maintain a consistent and optimal environment in the Data Center. An FM200 fire suppression system is in place to minimize risk in the unlikely event of fire. Cabinets are individually monitored to manage heat, humidity and power consumption.

Redundant Power
Invision has on-site redundant power sources and redundant back-up generators, including a multiple-day fuel supply on-site. Staying lit throughout the Northeast power outage of August 2003 was a testament to our Data Center's reliability. Our generators and failover systems are regularly tested to ensure a seamless transition in the event of an emergency.

The primary UPS's are redundant 225kva Liebert 600tSeries featuring redundant battery cabinets and a full maintenance bypass allowing for service and upgrades without interruption.

Generator backup services are provided by tandem Detroit Diesel 500KW diesel generators. Generator power is activated automatically in the event of a grid failure by the transfer switch. The interim load has capacity for over ninety minutes by the UPS, however this is not necessary as the generator is active and up to speed within just 16 seconds of a power failure.

Physical Infrastructure
Our Data Center is designed on Cisco multilevel architecture. Redundant Fiber Optic connections--including dual OC 48 & OC 12 connections from Verizon, OC 12 Sonet from AT&T, OC 3 from Cablevision Lightpath and GIGe from Keyspan, each entering the building through separate trenches.

Support
The Network Operations Center (NOC) is staffed 24x7x365 by Help Desk Level I and Level II technicians. Pre-defined escalation procedures ensure that issues are addressed efficiently and brought to resolution quickly. A Service Level Agreement (SLA)
is provided to every client for all services to guarantee uptime.